Technical Documentation

Over a decade of experience in providing documentation services to machine manufacturers.

Introduction

We are experts in providing documentation services to machine manufacturers globally for over a decade. We operate/work in compliance with the European machine directive and other relevant standards.

 

We use state-of-the-art tools, technology and stringent quality assurance processes to deliver quality documentation at an outstanding performance to cost ratio.

We achieve this through a unique combination of European project management standards with a qualified team of technical communicators and engineers from India.


Our team of experts can be process owners for your entire documentation or act as an extended workbench for your documentation team.

Operation, Repair and Maintenance, Sales, and Training Manuals

We employ the best practices in documentation processes to prepare manuals for the target audience.

 

  • Content: TEKOM certified technical communicators ensure an optimum level of comprehensibility by writing in clear and precise language. We maintain stringent quality assurance processes to ensure that the manuals comply with the standards such as the European Machinery Directive 2006/42/EC, EN 82079, ANSI Z535 and other local regulations.
  • Illustrations: Effective illustrations are crucial to comprehensibility. Our team of experienced technical illustrators use state-of-the-art graphic software to create 2D and 3D illustrations.
  • Modularisation: Modularisation is key to achieving consistent quality of documents and cost optimisation. We generate content once and reuse it in multiple documents. The content is stored as native XML, enabling us to deliver the output data in a variety of formats.
  • Lifecycle Management: Machines are redesigned or modified for better performance or to fulfill a certain need. We have implemented a comprehensive change management process linking the design, after sales and documentation data to update the content in the manuals. Our change management process is fully controlled by our PLM system.

Translation Management

We are experienced in standardising the structure, terminology and sentence construction to enable cost-effective translations. In association with our

trusted global partners for translation, we offer dependable and professional quality as well as cost effective and timely translations